Frequently Asked Questions
What are the out-of-pocket costs for using these services? Does this go through insurance?
Working with both the Members Assistance Program Counselor and the Peer-to-Peer program are free of charge for all members and their families. These programs exist independently of your insurance and therefore, they are accessible regardless of coverage. Beacon Wellbeing’s Members Assistance Program entitles each individual utilizing their services to five sessions per issue, per year, without any cost or copays to the user unless you utilize the services beyond the programs allotted amounts. The cost of this program is covered by the Welfare Fund. Should you wish to continue services beyond your five sessions per issue, you may explore options under the Mental Health and Substance Use Disorder coverage through Beacon which might have an addition cost or copay. If you are unsure if you have current insurance coverage, you may call the Local 28 Welfare Funds and Plans Office at (516)742-9478.
Are calls to the MAP providers private?
All services provided by the MAP are confidential! Neither your family, your friends, nor your employer, etc. are entitled to information regarding your health. You would need to provide written consent for a specific individual to be able to obtain information about your treatment, outlined by HIPAA. Your health, your privacy!
What if I, or someone in my family, have been abusing drugs and need help?
All three entities are skilled in assessing needs related to substance use and can facilitate the referral to the appropriate level of care. If you are thinking about changing your lifestyle, please reach out for immediate assistance. We will assist you in determining what treatment plan could be the best for you based on level of use, current lifestyle, and insurance coverage.
What if I, or someone in my family, have been feeling suicidal or has been talking about suicide?
Suicide is one of the leading causes of death in the United States and your safety is our immediate concern. If you are concerned that you or someone you know is going to harm themselves, we are here to support you and facilitate change through crisis intervention. If you are in immediate danger, please call 911.
What types of referrals could be available to me?
Referrals to outside providers can include, but are not limited to:
Many of the available referrals can be seen on the Beacon Wellbeing's Members Assistance Program site. Members may also access all services by calling the dedicated Local 28 phone number at 855-748-3121.
If you have further questions or would like to explore your individual options in more depth, please contact one of the entities directly. Should they feel one of the other entities may be able to better assist you, they will refer you directly.